Terms
National Paper Hangers ("NPH") is a referral and lead-coordination service. NPH operates a directory of independent wallcovering installation studios. The contract for any wallcovering installation is between the consumer and the installer directly. NPH is not a contractor, does not perform installation work, and does not supervise, warrant, or guarantee any work performed by an installer.
Installer credentials, insurance, and licensing details displayed on this site are self-reported by the installer. NPH reviews and re-validates these annually but does not independently audit them in real time. Consumers in California should verify a contractor's CSLB license number at search.cslb.ca.gov before signing any contract for installation work over $500. Consumers in other jurisdictions should perform equivalent state-level license verification.
NPH retains a percentage of the reservation deposit (typically 25%, lower for enterprise-tier installers) as a lead-coordination fee. The remainder of the deposit is paid to the installer and credited toward the consumer's project. NPH's fee is exclusively for the lead, scheduling, and platform operation; NPH does not receive any portion of the consumer's payment for the installation work itself.
Consumers may cancel a booking up to 48 hours before the scheduled visit for a full refund of the reservation deposit. Cancellations within 48 hours are at the installer's discretion. Disputes between consumers and installers about installation work itself (scope, quality, completion) are between those parties; NPH is not a party and does not arbitrate.
Installers subscribe to NPH on a Pro, Signature, or Enterprise plan. Subscription fees are billed monthly or annually via Stripe and may be canceled at any time from the installer's billing portal. Cancellation takes effect at the end of the current billing period.
NPH's aggregate liability for any claim arising from use of the service is limited to the fees the consumer or installer paid to NPH in the 12 months preceding the claim. NPH is not liable for any work performed or not performed by an installer, for any damage to a consumer's property, or for any other loss arising from the underlying installation contract between the consumer and the installer.
These terms may be updated. Material changes will be communicated by email to active users. Continued use of the service after a change constitutes acceptance.
info@nationalpaperhangers.com · National Paper Hangers · Designer Wallcoverings, 15442 Ventura Bl #102, Sherman Oaks CA 91403.
Last updated May 16, 2026. These terms describe NPH's current operating model and are not a substitute for the final terms a consumer or installer agrees to at sign-up; consult an attorney before relying on this document for any specific legal question.